FAQ


What is your current turnaround time?

For orders placed before 09/25/17, turnaround time is 2-3 weeks.

For orders placed between 09/25/17 - 10/05/17, turn around time is 3-4 weeks.

For orders placed after 10/5/17, turnaround time is 2-3 weeks.

(Updated on 09/16/17)

 

How can I order custom size curtains?

You can order directly on the custom order page. Or email us your custom sizes (info@loftcurtains.com). We will get back with quotes and custom listings within 12 hours. 

 

What is the price range for custom curtains?

We price our custom curtains reasonably, e.g. a 50" x 144" panel sells for $139- $169. Check out our custom order page and you will get instant pricing.

 

How much is shipping? 

We ship all US orders for FREE via Fedex or USPS. The orders usually deliver in 1-2 days to the cities in California, and 2-6 days to all the other states.

 

I am not familiar with custom curtains, can you assist me with measurement and design?

Sure! Email us at info@loftcurtains.com and we will get back to you within 12 hours. For immediate assistance, check out our curtain design guidelines, where you can find answers on how to measure curtains, how to pick fabrics and colors etc. 

 

Do you sell curtains rods/tracks? 

We don't carry curtain hardware at the moment.

 

I would like to have extra large drapes, what is the maximum size that you can make?

There is no limit. Our standard fabric lots are 110 inches wide. We can join fabrics to make any size you want. 

 

Can I see the fabrics in person?

We offer Free swatches. No payment required. Swatches will be shipped next day and arrive within 1-5 days. 

 

Are your fabrics environmental friendly?

We source our fabrics directly from the manufacturer. All our fabrics comply with OEKO-tex 100 standard. They do not contain any harmful substances and are in harmony with the environment.

 

 


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